Data Protection & Privacy
To deliver our services we must collect and process personal data, including identity, passport, residency, contact, employment, medical-application and, where relevant, biometric-appointment information.
We process this data solely for the purpose of preparing, submitting and following up your Application, issuing invoices and receipts, communicating with you, and meeting our legal and regulatory obligations. In doing so your data is shared with the relevant Authority and its official systems and, where necessary, with authorized third parties such as approved medical centres, translators, notaries and typing systems.
- We do not sell, rent or trade your personal data, and we do not use it for marketing without your consent.
- We apply reasonable administrative, physical and technical safeguards to protect your data, and restrict access to staff who need it to perform their duties.
- We retain data and records for as long as required to complete the service and thereafter for the period prescribed by UAE law.
- Personal data is handled in accordance with applicable UAE law, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and the requirements of the Authorities we deal with.
- You may request access to, or correction of, the personal data we hold about you by writing to info@amerjumeirah.com. Some data cannot be amended or deleted where retention is required by law or by an Authority, or where a transaction is already submitted.
Messages you send us by WhatsApp, e-mail or the website contact form are transmitted over third-party platforms whose own terms and privacy practices apply. Please do not send sensitive information through channels you are not comfortable using.
Confidentiality
We treat your documents, personal data and transaction details as confidential and disclose them only to the relevant Authority, to authorized third parties required to complete your service, to your authorized representative, or where disclosure is required by law, a court order or a competent Authority.
This website
This website does not accept document uploads, payment details or application submissions. The visit preparation plan is generated in your browser without sending the selections to our centre.
Fonts are loaded through Google Fonts. WhatsApp, email, Google Maps and official authority links open external services whose own privacy terms apply. Hosting and sign-in are provided by the website platform under its own privacy practices.
For service-related data requests, contact info@amerjumeirah.com. Please read this policy together with our Terms & Conditions.
Contact our team
Amer Lounge Jumeirah
52 Al Bailee Street, Jumeirah 3, Dubai, UAE
info@amerjumeirah.com
+971 4 335 9006
WhatsApp: +971 56 777 1061
Saturday–Thursday: 08:00–20:00 · Friday: Closed